Press Release
Summary = ”Given the opportunity, insurers can recognize a
good insurance policy when they see one, especially when it is for
their own protection.”
Press Release
Body = Warner Robins, GA – July 26, 2005 – In many instances,
risk and liability, when it requires introspection are overlooked.
If insurance is your business you’re most likely an expert
at
recognizing liability and prescribing the appropriate protection,
but can you focus your skills inward, on your own company’s
liability? This is the question IDMI has often posed to its customers
and the Insurance industry as a whole. A catastrophic
occurrence resulting in some or total loss of business operations,
which some of IDMI’s customers experienced during the hurricane
season of 2004, will shed light on the answer to this question.
Many insurance companies discover the hard way the
industry’s soft underbelly, its unprotected data, networks,
and computers. While being hit by multiple hurricanes in 2004, Florida
based insurance company’s, whose concerns were already amplified
from the losses being incurred by those they
insure, also had to focus their attention on maintaining operations
and precious data. As the first hurricane of the season ripped through
the Florida coast and continued inland, disabling everything in
its path, the question was raised, how
long until we are up and running again? The answer, for IDMI’s
customers who had Catastrophic Recovery protection, was 24 hours.
Catastrophic Recovery consists of maintaining, not only a current
copy of the company’s data off-site, but also a copy of the
system that uses the data. This method combined with a web based,
client-server infrastructure allows a company to have many options
to regain operational status after a catastrophic occurrence.
“We’ve had several instances over the past few years
where we’ve needed to implement a Catastrophic Recovery process
quickly to handle the customer’s urgent need,” said
Gary Martin, President and CEO of IDMI. “In one situation,
we took backup copies of
a customer’s data and their Policy Tracking System or PTS,
transferred them to new servers, and had the customer’s system
back up and running the same day. When the emergency passed, their
original servers were restored,” he explained. Other
Catastrophic Recovery options IDMI has implemented over the years
include allowing a company to connect remotely to their backed up
PTS and data, as well as, uploading a backed up PTS and its data
to new servers already at the customer’s location. “Having
options in a crisis gives our customers, as well as our support
staff, peace of mind,” said Gary. It is difficult to see the
full benefits of Catastrophic Recovery at first look, probably because
it requires significant imagination to see your company in a situation
where it may be needed. But insurers, familiar with the concept,
recognize the need when they are asked to consider it. “Given
the opportunity, insurers can
recognize a good insurance policy when they see one, especially
when it is for their own protection,” explained Michael Marchant,
National Sales Manager for IDMI. “Catastrophic Recovery is
an afterthought when they consider purchasing a PTS to manage their
business, but they immediately recognize the need,” he said.
About IDMI
Founded in 1996, IDMI began with a fresh, forward looking approach
to meeting its customer’s needs. Their focus is the Insurance
industry where they utilize Internet technology to manage and access
large informational databases and create flexible
user intuitive systems. Over the last decade IDMI has quietly become
the most successful developer of Insurance management systems by
delivering the highest quality along with the fastest and most successful
implementation strategy in the industry. Policy Tracking System
or PTS is a real-time Internet ready management system for the Insurance
industry. An all-in-one system managing information from policy
administration and reporting functions to agency point of sale.
2025
