Specialty Answering Service offers E-Commerce Support

Released on = March 2, 2006, 7:58 am

Press Release Author = Todd Cardin

Industry = Telecommunications

Press Release Summary = Specialty Answering Service has created an advanced call
center whose primary focus is on the needs of the growing e-commerce sector of the
U.S. business community.

Press Release Body = Specialty Answering Service has just completed a 4 month study
analyzing customer needs in the answering service industry vs. growing trends in the
small business sector. A summation of this study indicated business needs growing
towards a more "virtual" application. Businesses are able to flourish as a purely
internet based conglomerate without seeking funds for gross initial capital
investment. Upon analyzing the results, a significant effect of this study was the
creation of our new Website Receptionist Division to be able to manage advanced call
center needs.

To reflect the current United States small business trends (as provided by the Small
Business Administration), Specialty Answering Service has created a call center that
is able to manage all applications a virtual or internet based company would need to
continue an exponential growth curve by providing exceptional total customer service
support. Via this new application, we are able to manage the following array of
services: telemarketing, help desk, order processing, virtual office support,
appointment scheduling, database integration, and fulfillment. Through the unique
flexible infrastructure we have built this new division on, we are able to add
services to contend with the changing needs of the virtual business owner. We hope
this advanced application will keep us ahead of other answering service providers in
the United States offering similar services.

The details of the study that spawned our Website Receptionist Division will be
furnished upon request via our corporate website.

Web Site = http://www.specialtyansweringservice.net

Contact Details = Specialty Answering Service
P.O. Box 60368
King of Prussia, PA 19406
info@specialtyansweringservice.net
1-888-532-4794

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