IT Service Management SOA Policy Templa

Released by Janco

Released on = April 20, 2006, 9:22 am

Press Release Author = Janco Associates, Inc.

Industry = Computers

Press Release Summary = Janco has just released its IT Service Management SOA Policy
Template. The Service-Oriented Architecture policy template is an 107 page document
that contains standards, policies and procedures, metrics and service level
agreement for the help desk, change control, service requests, blog / personal web
site, and travel and off-site meetings. It also contains a Change Request Form,
Business and IT Impact Questionnaire, and an Internet Use Approval Form. The
template is availalable in Microsoft Word format or PDF file.

Press Release Body = Park City, UT - Janco Associates, Inc. announced the release of
its IT Service Management Service-Oriented Architecture (SOA) Policy Template. IT
Service Management (ITSM) is defined as part of a rapidly accepted standard of best
practices known as IT Infrastructure Library (ITIL). The IT Service Management
template joins the Janco\'s CIO and IT Productivity series of tools and templates
which include their popular Sarbanes Oxley Compliance Resource Kit and Disaster
Recovery Plan Template.

Victor Janulaitis, CEO of Janco said \"IT infrastructure productivity is the core of
our firm\'s practice. We have created a set of tools to improve the productivity and
quality of service provided by the IT function. With the IT Service Management SOA
Policy Template and our Sarbanes Oxley Compliance Resource Kit enterprises of all
sizes can quickly implement best practices.\" In addition he said. \"... the IT
Service Management SOA policy template is now included in the CIO Productivity
Bundle.\" The CIO Productivity Bundle, which is Sarbanes-Oxley compliant can be
found at http://www.e-janco.com/offer_cio.htm.

The IT Service Management SOA Policy Template (http://www.e-janco.com/SOA.html)
contains policies, standards, procedures and metrics for Change Control, Help Desk
and Service Request processing. The ITSM Template also contains Janco\'s Business
and IT Impact Questionnaire, a Change Control Request Form and an Internet Use
Approval Form. The template comes as a word document which can be used as a template
to create customized procedures for any size enterprise.

The Sarbanes Oxley Compliance Resource Kit
(http://www.e-janco.com/Sarbanes-Oxley.htm) which was released in January now has a
Platinum Edition which contains the IT Service Management Template.

Janco also announced the activation of its new web site http://www.it-toolkits.com.
The site provides productivity tools for IT and the Chief Information Officer in
particular. Included are Janco\'s Browser Study, CIO Productivity Kit, Disaster
Recovery Template, Security Template, IT Salary Survey, IT Job Descriptions, and
Sarbanes-Oxley Compliance Resource Kit.


Web Site = http://www.e-janco.com

Contact Details = Victor Janulaitis
Eagle Landing Court
Park City , 84060
$$country

435-940-9300
support@e-janco.com
http://www.e-janco.com

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