Distinctive Technologies Announces Total PC Care Strategic partnerships enable one stop computer support for consumers and small businesses

Released on = August 9, 2006, 3:12 pm

Press Release Author = Bob Wing/Distinctive Technologies

Industry = Computers

Press Release Summary = Louisville, Colorado, August 8, 2006 - Distinctive
Technologies, provider of award winning PC Pinpoint computer support, today
announced a new service that guarantees to solve any problem with a users computer
or the service is Free.

Press Release Body = Fresh off an extensive consumer research project, Distinctive
Technologies determined the current computer support model continues to be
ineffective, creates satisfaction problems and does not provide the type of service
customers expect. Addressing the need for a "Total PC Care" product, PC Pinpoint
will now provide resolution for all problems including software, hardware, virus,
spyware, internet or any consumer electronic device that attaches to a users
computer.



Says Bob Wing, chief executive officer of Distinctive Technologies, "Consumers have
been short changed for far too long when it comes to technical support. In order to
provide "Total PC Care" we teamed up with several industry leading software
providers to deploy their products through our automated service delivery methods.
The addition of these tools enables us to solve all computer related problems, thus
becoming a one stop support solution for the customer."



With this announcement Distinctive Technologies becomes the first company to offer a
full suite of computer security and diagnosis products as part of its technical
support offerings. By partnering with industry leading software companies such as
Comodo for personal security products, CyberDefender for Antivirus and Spyware
removal and Raxco for disk repair, Distinctive Technologies has expanded the range
of its services. The expansion of products and services allows PC Pinpoint to
deliver a solution only when needed to solve a specific problem, thus eliminating
the redundant purchase of products that may not solve a customer's problem. Says
Wing, "Individual computer repair software products can solve only 15 percent of
computer problems by themselves. By combining usage of these products with our fix
delivery technology we can guarantee to solve a customer's problem without multiple
expenditures".



About Distinctive Technologies

Distinctive Technologies is a leading provider of consumer and small business PC
support and automated service outsourcing. Services include support for PC's,
consumer electronic devices, software, warranty companies, system builders and a
myriad of additional products. Its customer facing PC Pinpoint software tests for
computer problems and delivers automated and pointed self help fixes. Combined with
its back end SDOC, (Service Desk Operations Center) call center software,
Distinctive Technologies new technical support process automation reduces support
times by as much as 75 percent. This reduction results in increased customer
satisfaction and reduced costs. The privately held, Colorado-based company was
founded in 1996. To learn more about what opportunities Distinctive Technologies
can provide go to www.pcpinpoint.com or call 720-890-7887 ext127.

# # #





Web Site = http://www.pcpinpoint.com

Contact Details = Bob Wing
Distinctive Technologies
385 South Pierce Ave. Suite C
Louisville, Co. 80027
720-890-7887 ext. 127

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