Released on = June 12, 2007, 3:25 pm

Press Release Author = Ken Krogue / InsideSales.com

Industry = Software

Press Release Summary = Hosted Technology Firm Adds Inbound Call Capability to Lead
Response Management Suite

Press Release Body = Springville, UT-June 14, 2007-InsideSales.com, the leading
provider of on-demand Lead Response Management solutions, announced today that it
has released several inbound lead and call features for general use within the
InsideSales.com system. These features are specifically designed to help sales and
marketing organizations lessen response time to inquiries from a website, and to
increase the amount of timely contacts to leads, prospects, and customers.

"We've been known as the first web-based CRM provider with integrated outbound
dialers, "said David Elkington, CEO of InsideSales.com, "However, with the release
of the robust inbound call capability, we can now provide a full telephony solution
to companies that sell through the Internet or by phone."

Customers can now optimize the productivity of sales, marketing, and support
personnel by allowing them to blend their outbound calling with inbound calls:

-Inbound 800 Numbers: InsideSales.com Inbound solutions are based on receiving calls
into enhanced inbound 800 numbers. These calls can be routed into an All Call
Distribution (ACD) group or Interactive Voice Response (IVR), or forwarded to
another phone number.

-Screen Pop: The InsideSales.com Screen Pop functionality 'pops' a customer's record
on the screen when a rep answers the phone, allowing quicker access to account
information.

-ACD Call Routing: The InsideSales.com ACD Call Routing solutions offer simple,
easy-to-use inbound call distribution to a group of live agents. The agents can even
be located remotely.

-IVR Call Routing: The InsideSales.com IVR Call Routing product offers easy-to-use
inbound call capabilities to an automated attendant that can be managed from by the
Administrator.

-Inbound/Outbound Blend: The InsideSales.com Inbound/Outbound Blend capability
combines all of the outbound dialing capabilities with the inbound ACD and IVR Call
Routing products. This maximizes productivity by optimizing talk time and minimizing
client wait time.

In addition to the basic features listed above, the inbound capabilities include the
following features: web site 'click-to-call', web lead source 800 number assignment,
web form auto callback, IVR credit card processing and IRV phone surveys.

Web Site = http://www.insidesales.com

Contact Details = Press Contact:

Ken Krogue
InsideSales.com.
1335 West 1650 North, Suite C
Springville, Utah 84663
1-801-853-4070