Released on: December 19, 2007, 8:48 am

Press Release Author: BeyondPR

Industry: Software

Press Release Summary: The innovative web-based claims management software developed
by Aquarium Software of Hale, Cheshire, is adept in handling all manner of claims
swiftly and efficiently.

Press Release Body: An expanding claims company with ambitious growth plans, Cobley
Johnson Partners of Harrogate needed a new claims management software system to cope
effectively with an upsurge in business. After evaluating a number of market-leading
case management software systems, Cobley Johnson selected AquariumClaims.

The innovative web-based claims management software developed by Aquarium Software
of Hale, Cheshire, is adept in handling all manner of claims swiftly and
efficiently. Cobley Johnson commissioned AquariumClaims to provide a full
implementation of the case management software. After a series of consultations and
visits to find out the client's requirements, a team from Aquarium provided a
specially tailored software solution specifically to suit their needs.

The entire system was deployed quickly and effectively within just four weeks. The
end-users were trained to manage and maintain the system, including applying and
instigating future software updates with minimal intervention from Aquarium. The
result is faster and more efficient processing of cases in reclaiming credit card
charges for Cobley Johnson's clients. "The new system from AquariumClaims is helping
us go through a lot more cases much more quickly, while also enabling us to record
customer histories in real time. The entire process takes us less time and has
significantly increased the efficiency of our operation. Our team has been trained
to handle the system, but if we occasionally need help, instant support is available
from Aquarium. The service has been great," says Mathew Cobley, partner at Cobley
Johnson. The company is now looking at further deployment of AquariumClaims in
support of their PPI claims flow.

"We wanted to make the system suited their needs rather than Cobley Johnson changing
their working methods to fit our software. Many parts of the process are now
automated with automatic escalations and alerts to make the process speedier. This
means they can handle many more cases in a more efficient manner, which is perhaps
the most common reason why claims companies opt for AquariumClaims," says Hiren
Gandhi of AquariumClaims.

AquariumClaims is a state-of-the-art case management software solution for fast
growth claims companies. It is designed to be quick to set up and is available at a
comparatively lower cost. It uses the latest web-based technology giving users a
powerful solution at a cost that traditional software providers cannot match. The
new and improved version of AquariumClaims claims management software makes the
process simpler, smarter and swifter for claims companies. Version 2.1 delivers even
more benefits to the user, further speeding up the claims handling process.

Aquarium has set up a "60 second" online test which allows claims companies to
compare their current processes with state-of-the-art claims processing using
AquariumClaims. The test is free and confidential, and the results are emailed back
immediately to the user. Interested claims managers can take the AquariumClaims
online test at www.aquariumclaims.com.

For further information contact Aquarium Software, free of charge, on 0800 781 7570
or visit www.aquariumclaims.com

ENDS

Notes to editors
Traditional software is installed locally on the user's own server, so requires the
user's IT staff to install and update the software. By using a Software as a Service
(SaaS) model, Aquarium does away with this, taking care of installation, maintenance
and upgrading of the software as well as secure data storage. The company has also
revised its pricing model so, instead of the traditional upfront license costs,
ongoing maintenance charges and heavy consultancy set-up fees, Aquarium can offer
users faster start-up and much more flexible pay-as-you-go pricing, if they want.

Media Contact: BeyondPR. Tel: 0114 275 6996. Mob: 07930 697773. www.beyondpr.co.uk
Ref: ECA024 - Cobley Johnson case study

Web Site: http://www.beyondpr.co.uk

Contact Details: Tel: 0114 275 6996. Mob: 07930 697773. www.beyondpr.co.uk