Released on: May 3, 2008, 4:08 am

Press Release Author: Andrew Rowley

Industry: Telecommunications

Press Release Summary: LangCommLive is a dedicated interpretation service - it is
not just offered as an add-on to a translation service

Press Release Body: The NHS and other health sector organisations - both public and
private - can now reap the benefits of improved cross-language communications, at
costs that are considerably lower than those offered by traditional interpreting
routes, with the launch in the UK and Europe of LangCommLive, a professional
telephone interpreting service. The LangCommLive service enables anyone anywhere to
communicate instantly with a person who does not have nor share a working knowledge
of the English language, thereby eradicating misunderstandings between the
healthcare professional and the patient and, at the same time, providing cost and
time-saving solutions.
All areas of healthcare can benefit, from GP - patient consultations and outpatient
services to medical procedures and any number of health matters where difficult
verbal communication is not merely inconvenient and time-consuming, but could result
in a life or death situation. Patients can more quickly communicate their symptoms
and needs, leading to swifter diagnosis and care procedures.
The continued rise in immigration, combined with a growth in health tourism and the
ever-increasing need for interpreting, has stretched public sector health budgets
enormously. In some areas of the health care sector hundreds of thousands of pounds
are being spent each month using the traditional face to face interpreting method,
where costs can start at around £60 for a short single consultation. LangCommLive,
by contrast, charges by the second, and then only after connection to the
interpreter. And it really comes into its own in an emergency situation or where
there is an immediate, on-the-spot need for help; while it can take several hours to
bring an interpreter to site in person, it takes only a few seconds to communicate
with a LangCommLive interpreter.
Access to the service, which promises to make language barriers a problem of the
past, is straightforward, cost-effective and flexible using LangCommLive's unique
personal dial card system. The dial card, complete with contact telephone numbers,
individual user access code and language codes, enables the user to connect via
mobile, telephone or VOIP to the relevant interpreter within seconds, 24 hours a
day, 365 days per year. With the primary 156 known languages world wide currently
available through LangCommLive's network of interpreters, health care professionals
will be able to communicate effectively with a non-English speaker in a fraction of
the time it would take through conventional interpreting methods, and, most
important, at a fraction of the cost.
Peter Brabazon, International Sales Director, explains: "Following an extensive
period of research we believe we have introduced a number of unique and exciting
ideas to the market place, including the pricing scheme. By charging by the second
rather than by the minute, and then only after the user is connected to the
interpreter, LangCommLive offers the lowest quoted pricing structure available in
the UK.
"We have developed an exceptional product, at the right price and the right route to
market. We believe the benefits of our product are second to none, and we see demand
growing fast, not least because LangCommLive is a dedicated interpretation service,
not just an add-on to a conventional translation service. This makes it probably the
UK's most comprehensive and cost-effective telephone interpreting service
available."
LangCommLive's pricing structure is flexible, making it extremely cost-effective for
both the private and public health sectors, particularly when compared to the cost
of hiring an interpreter on a face to face basis. LangCommLive's options include
monthly contracts with reduced interpreting costs, ideal for larger organisations,
as well as a "pay-as-you-go" service for less frequent users of the service, such as
independent or private therapists and other health care providers.
Access to healthcare should be a basic human right anywhere in the world.
LangCommLive provides a range of literature and information to ensure that knowledge
about the existence of on-site interpreting resources are available to patients and
healthcare workers alike.
More information on LangCommLive's telephone interpreting service, which extends to
nearly every conceivable market sector, public or private, is available from Andrew
Rowley on 0044 (0)845 055 9756 / 0044 (0)7976 735954, email: ar@langcommlive.co.uk
or from the website at www.LangCommLive.com.

Web Site: http://www.langcommlive.com

Contact Details: Postal Address:
17 Beechwood Close
Hatch Warren, Basingstoke,
Hampshire,
RG22 4XX

Contact No: 0044 (0)845 055 9756

Email id: enquiries@langcommlive.com