Released on: July 12, 2008, 4:16 am

Press Release Author: compliance

Industry: Software

Press Release Summary: Managing the value delivered by IT is traditionally
associated with managing change to business procedures and applications that
directly impact customer retention, sales, revenues, profits, and expenses.

Press Release Body: Although valid, this view as the sole way to measure the value
of IT is under siege as more organizations experience increasing loss or theft of
customer data and endure the fallout from these events, including customer
defections, revenue losses, declines in public capitalization, increases in
expenses, and short-term profit declines. Not limited to managing and protecting
customer data, IT is being challenged to maintain nearly 100 percent uptime to avoid
business disruptions while cost-effectively responding to numerous legal requests,
statutes, and regulatory audits.
In today's global economy, the livelihood of the organization is linked to how well
the IT function manages the availability, integrity, and confidence of the
information and IT systems used to operate core business procedures. Whether it is
protecting information or meeting legal and regulatory requirements, the challenge
confronting IT managers in an increasingly interconnected world means managing
business opportunity and risk simultaneously.
The most recent research conducted by the IT Policy Compliance Group shows that
Improvements to data protection and compliance are paying big dividends among firms
with the most mature governance, risk management, and compliance management
practices. These include:
. Consistently higher revenues than all other firms
. Much higher profits than all others
. Better customer retention rates
. Dramatically lower financial risks and losses from the loss or theft of customer data
. Significantly reduced financial impact from business disruptions caused by IT
disruptions
. Much lower spending on regulatory audit
Unfortunately, only slightly more than one in ten firms are enjoying the
extraordinary business benefits associated with these most mature practices.
In contrast, about seven in ten organizations are experiencing business results that
are half of what the leading firms deliver while also posting financial losses that
are much higher. Moreover, most of these firms are overspending on regulatory
compliance due to high use of manual procedures and less mature practices.
The worst performers, about two in ten organizations, are experiencing much lower
business results than all other firms, much higher financial losses, and much more
difficulty with regulatory and legal mandates.

Business results among firms with the most mature practices
. 17 percent higher revenues
. 14 percent higher profits
. 18 percent higher customer satisfaction rates
. 17 percent higher customer retention levels
. 96 percent lower financial losses from the loss or theft of customer data
. 50 times less likely to lose or have customer data stolen
. 50 percent less spent on regulatory compliance annually

What is striking from the research is the organizations with best business results
are the same firms with the most mature practices. The converse is also true: the
organizations with the worst business results are the same firms with the least
mature practices. Defining IT GRC broadly as (1) the management of value delivered
to the organization by IT; (2) the management of risk associated with the use and
disposition of IT resources; and (3) the management of compliance with corporate
policies, legal statutes, and regulatory Audits, this annual report shines a
spotlight on the competencies, capabilities, and practices that are most responsible
for influencing and impacting business rewards and risks.

IT GRC, business results, and GRC capability maturity
Simply put, the more mature the practices for managing reward and risk, the better
the business results of the organization and the lower the financial risks.
Conversely, the less mature the IT practices, the worse the business results and
financial losses

Firms with the most mature IT GRC practices experience, on average, 8.5 percent more
revenue than those operating in the middle of the normative range. Compared to the
least mature, the most mature firms are experiencing revenues that are 17 percent
higher. Similar disparity in results for expenses in IT, profits for the firm,
customer satisfaction, and customer retention show that the maturity of IT GRC
practices for managing reward and risk has a direct impact on the organization.
To know more click here


Web Site: http://www.compliancehome.com/symantec/

Contact Details: usa