2WayTrust raises the stakes with its do-it-yourself approach to feedback and appraisals

Released on: July 16, 2008, 8:54 am

Press Release Author: Pete Ashby

Industry: Human Resources

Press Release Summary: New support for company appraisals in response to economic

Press Release Body: In the midst of signs that companies are cutting back on their
spending on consultants and expensive 360 degree feedback systems, the company
2WayTrust is now offering a money back guarantee to organisations buying scripts for
appraisals and feedback from its website.

According to 2WayTrust Managing Director Pete Ashby, "The market in HR is changing
dramatically at the moment, and a lot of businesses are now looking at how they can
cut their budgets for consultants for appraisals and feedback. The problem they
have is that if Managers are to rely less on consultants and do more of this
themselves, they need some sort of script to take them through the process. We're
amazed that this hasn't been available before now, and the response from HR
Directors to our scripts is very encouraging indeed."

The money back guarantee offered by 2WayTrust is limited to companies buying its
commentaries for no-scoring appraisals and team-based feedback together with its
guide for leadership teams on dysfunctional behaviours. Pete Ashby justifies this
on the grounds that companies most likely to succeed with the 2WayTrust scripts are
the ones committed to culture change. "If the top team of an organisation aren't
committed to a more open culture and able to admit their own mistakes, they're not
likely to make a success of the approach that we're offering them. Where our
scripts come in is when staff can see that their top team are leading by example.
This is when the (approx) $3000 they pay us really can improve performance. Without
people at the top at least trying to practise what they preach, they're almost
certainly wasting their money!"

2WayTrust claims that its money back guarantee is a good example of the two-way
trust philosophy in action. Ashby says, "We trust a Director or Manager to make
their own judgement of whether our scripts are helping them to improve performance.
If their experience is that they're not working, we trust them on this and refund
the money. We've never had to give any refunds when we've offered money back
guarantees in the past, but there's a first time for everything!"

For more information please call Pete Ashby on 1-212-796-5599 or 00 44 (0)1822
880317. All details are on www.2waytrust.com

Web Site: http://www.2waytrust.com/2WayTrust_Products/2WayTrust_Products.html

Contact Details: pete.ashby@2waytrust.com
1-212-796-5599 or 00 44 (0)1822880317
Hartyland, Postbridge, Devon, PL20 6SZ

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