The Call Manager of Call Management Software

Released on: September 23, 2008, 10:46 am

Press Release Author: TEL electronics, inc.

Industry: Telecommunications

Press Release Summary: Call management systems give organizations the ability to log
and track phone calls, allocate telecom expenses, and record telephone call records.

Press Release Body: A call manager is an application or system used by organizations
to log phone calls and to analyze and report on call records. Call management
software and hardware is used by businesses, government agencies, and hotels to help
monitor phone usage, track telecom expenses, and record telephone calls.

A call management system, often called a call accounting system, allows managers to
understand several important details about the calls they are receiving. For
example, with a call tracking system, businesses can know how many incoming calls
they are receiving, the number of outgoing calls made, the average length of a phone
call, the destination of a call, and how much each call costs.

With a good call manager in place, businesses can quickly allocate telecom costs by
department, extension, or account code. This allows businesses to accurately budget
for future telecom needs, as well as maintain control over current telecom expenses.
Call management software can further provide businesses with trunk analysis reports
that will help managers analyze current and future telephone needs, and as a result
keep phone systems performing at their optimal level.

Businesses need a call accounting system that is reliable, flexible, and will
provide them with the reports and information needed to monitor and optimize their
phone systems. A good call management system can handle heavy call volumes, export
reports to third party software such as Excel and Crystal Reports, and can be used
for an unlimited amount of extensions. The best call accounting companies will
provide 24/7/365 technical support and will work with local installers to ensure
that each business receives the service and support they need.

Call management software can be used in a variety of ways, but one thing is for sure
and that is that if a business wants to successfully manage phone calls, then they
should have a reliable, inexpensive, and accurate call manager installed to meet all
of their call tracking needs!

Web Site:

Contact Details: TEL electronics, inc.
705 East Main Street
American Fork, UT 84003


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