Released on: October 22, 2008, 7:14 am

Press Release Author: Mark Pappas

Industry: Electronics

Press Release Summary: Crestron RoomView(r) Server Edition adds direct device control,
enhanced user interface, audible alerts, room templates and more

Press Release Body: ROCKLEIGH, NJ, October 8, 2008 - Crestron RoomView(r) Server
Edition is enterprise management and AV helpdesk software designed to deliver
complete network control of AV and environmental resources and room scheduling.
RoomView Server Edition integrates seamlessly with the full line of Crestron devices
to ensure that every room is connected on the managed network. RoomView Server
Edition offers a simple "at-a-glance" view of the entire control system network, and
an efficient point-and-click interface that eliminates the need for multiple
simultaneous applications. This latest version of the software adds many new
features including an enhanced user interface, direct device control, audible alerts
and more.

RoomView is a multi-user resource management program that enables administrators and
support staff to manage AV resources, perform remote system diagnostics, track the
usage of projector lamps, log network activity, and automate tasks through event
scheduling. In fact, RoomView tracks any Crestron-based function, including lights,
audio levels, motion detection, temperature, and more. Interactive help desk
capabilities enable users to send help requests from their touchpanel. Support staff
can send text messages back to the touchpanel, alert e-mail contacts, and even
launch e-Control(r)2 web pages to control the room and its AV equipment.

RoomView Server Edition provides facility managers, media directors, and IT
Specialists unmatched real-time control and cross-platform accessibility. With
several management and technical support functions streamlined, administrators can
work more efficiently, reducing the support response time.

New Features
# Enhanced User Interface: Includes a new tab control that isolates page redrawing
to the specific areas that need refreshing. This saves screen refresh time and
provides RoomView with an updated look and feel.

# Direct Device Control: RoomView can monitor and control real-time-join devices,
such as the CEN-UPS1250 Uninterruptible Power Supply, without the need of a
processor.

# Room Templates: New room templates define how a room is added to the RoomView
database. Specific fields include Processor, Symbol, Asset, and Attribute
information. The template allows the administrator to add multiple similar rooms
simply and rapidly.

# Language Localization: RoomView now supports Spanish, French, German, Italian, and
Dutch.

# Expanded Security Policies: 1. Enables/Disables access to the "Send Action" menu
in the room tree for any user. 2. Based on the policy definition, hide or show
attribute groups.

# Audible Alerts: User-defined audio alarm is played when receiving an incoming help
request or error alert.

# Room Names included in Asset List View: The list of assets displayed when the
asset tab is selected will contain a column that displays the room name associated
with the asset.

# Validation of Field Type in Custom Fields: User input is validated for proper type
so that a string cannot be entered in an integer field, etc. New date and memo field
types will be added.

# Display Room Detail from Plug-In: Room names appearing in Plug-Ins will be links
to display the Room Detail View.

# Expanded e-mail Addresses for Users: Each user may now have up to four distinct
e-mail addresses.

To learn more about Crestron RoomView(r) go to http://www.crestron.com/roomview.

# # #

Web Site: http://www.crestron.com

Contact Details: 15 Volvo Drive
Rockleigh, New Jersey 07647-2507
201-767-3400
F-201-767-1902
mpappas@crestron.com