Invomo launches Invomo2go `self service` business telephony for sole traders and small and medium enterprises - NGN Numbers 0800, 0871, 0

Released on: October 27, 2008, 9:20 am

Press Release Author: Invomo2go

Industry: Telecommunications

Press Release Summary: London, 5th August 2008: Invomo today announced the launch of
Invomo2go (www.invomo2go.com), a new, dedicated portal offering hosted business
telephony and call management services for sole traders and small and medium sized
enterprises. The purpose of Invomo2go is to make it easy for these businesses to
access affordable, added-value telephony services and thus improve their customer
contact and customer service capabilities.

Press Release Body: Telephony-based customer service tends to be leveraged by larger
organisations, making them better placed to win and retain business. Invomo2go seeks
to empower SME's by reducing that gap in capability while also offering significant
reductions in the cost and effort required to set up and manage business telephony.

To achieve this, Invomo2go is completely self-service, accessible through a simple
web interface that has been designed to ensure ease of use. An interactive guided
tour on the homepage at Invomo2go.com guides the potential customer through the
services available on the site. Additionally, tailored segments of the interactive
guide provide relevant help and support to the customer while they select and set up
their required numbers and services.

Invomo2go.com offers a searchable database of the wide portfolio of telephone
numbers available for purchase from Invomo. SME's can select a number that reflects
the business' operations (e.g. a number ending in 247 for a business offering
24-hour service) or simply a memorable repeating number sequence. The types of
numbers available include 0800 / 0808 freephone, 0845 / 0844 Lo-call numbers, 0870 /
0871 / 0872 National Business numbers, 09 Premium Rate and 070 Personal Numbers and
recently 03 and 033 numbers.

The SME can then combine the number(s) with a choice of call management packages,
all of which include easy to administer web management, call statistics and basic
call routing as well as flexible options to choose additional functionality, such as
call divert, voicemail and call queuing - whatever best suits the business' needs.

Setup is fast and efficient - the SME simply pays by credit card on the site and the
selected numbers and services are available within 48 hours, if not immediately.

"Invomo2go made it easy for me to select a number for my new business and the online
setup process was a piece of cake," commented Invomo2go customer Stuart Hillston,
Constellation Capital Ltd. "I need to redirect my calls regularly because I'm based
at my work and home offices on different days. Now anyone can get hold of me when
they need to, no matter where I am. The Invomo2go portal means I'm in control - for
example, I can re-route my incoming calls in seconds. Moreover, the basic package I
purchased is exactly what I need at the moment but it's reassuring to know that
additional functionality is available from Invomo2go as my business telephony needs
change."

"Today's consumers have very high expectations of customer service and want to be
able to reach the right person with the minimum of delay but it can be hard for sole
traders, small office / home office workers and SME's to make sure that customer
contact is handled well," concluded Nick Wiley, CEO of Invomo. "Invomo2go is
completely selfservice, so SME's can pick and choose the products and services that
will help them improve this aspect of their business while benefiting from total
transparency in terms of costs. Moreover, they can be assured of quality and
reliability of service, thanks to our ultra-reliable carrier-grade networks and
technology partnerships, all backed by 24/7 support. It's big-business service for
smaller businesses, at a sustainable price."

About Invomo

Invomo's hosted applications and services can transform phone-based communications
with an organisation's customers - whether landline or mobile, inbound and outbound.
The company delivers continually optimised, reliable and secure solutions which can
enhance brand, improve the processing of customer enquiries, convert more calls to
business, extend the website experience and reduce costs. With over ten years of
experience and state-of-the-art technology at its network operations centre, Invomo
offers a pragmatic service ethic that puts the emphasis on consumer interaction and
solving its customers business challenges as the priority. Invomo's solutions are
trusted by hundreds of organisations, from financial services to not-for-profit,
media to educational establishments every day to allow them to communicate better
with the people they serve, twenty-four hours a day, seven days a week.



Web Site: http://www.invomo2go.com

Contact Details: Invomo2go
130 city road
london
ec1v 2nw
0844 88 88 400

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