MonitorClosely(dot)com Expands their Technical Support Department

Released on: October 27, 2008, 5:00 am

Press Release Author:

Industry: Small Business

Press Release Summary: Rapid growth of the nation's leading digital surveillance
systems franchise requires additional technical support staff for both the
franchisees and their customers.

Press Release Body: is pleased to announce the addition to their
24/7 Technical Support Team, Mike Nixon a native of Cincinnati, Ohio. Mike comes to's with over 10 years of experience in the information technology
industry and the telecommunication business including Workstation & Networks
Upgrades, Workstation Integration/Migration, knowledge of wireless (802.11), OSI
layers 1 through layer 3, TCP/IP addressing, Connectivity Issues, Voip, Voicemail,
IVR, and ACD Systems. He provides "Tier 3" technical support to's
franchisees and their customers. Mikes education includes Certified Network
Administrator (CNA), A+Certified, Network+ and he is also a USAF Veteran. has been recognized by ENTREPRENEUR Magazine as one of 2008's Top
New Franchises and has experienced phenomenal growth with 120 locations in 33 states
and 3 countries so it is no surprise that additional support staff would be required
to maintain their level of top of the line support for both the Franchisee and their
customers. Rachel Myers, Director of Operations states, "Mike is the perfect fit to
our team! As a company we continue to be fortunate to acquire some of the best
talent around to support our franchisees and their customers. Mike certainly shares
in our companies philosophy of service and our commitment to supporting 100%
Satisfaction Guarantee, we could not be happier to have him as part of our team."'s Philosophy of Service
Our Customers are the key to our future. Our Customers are the Franchisees
of We will provide each of them with the highest quality
products and services. We will treat each of them as a cherished business partner
with respect and dignity at all times. We will continue to do everything in our
power to ensure their future professional success and personal growth. is a home-based business with tremendous earnings potential. With
the advancements in digital technology, the quality of surveillance systems has
significantly improved while the cost of equipment has continuously decreased. With
the availability of hi-speed ISPs and personal computers both at the home and
office, it is now possible to monitor surveillance cameras from anywhere at anytime.
The customer base is limitless and includes; day care centers, schools, assisted
living facilities, any retail business, apartment complexes, multi-unit fast food
restaurants, hotels, private residences and much more.

In addition to marketing digital surveillance systems (at highly competitive
prices), franchisees offer a very affordable Equipment
Maintenance and Service agreement that provides real-time remote viewing via the
Internet, web site maintenance, annual equipment checks with updated anti-virus
software, and on-going 24/7 technical support.

The three most exciting components of the franchise are:
# Residual monthly income
# No inventory to maintain
# No employees to manage

For more information contact Michael Petzelt, National Franchise Sales Director, at
1-800-797-7505 or visit

Web Site:

Contact Details:
4555 Lake Forest Drive, Suite 650
Cincinnati, OH 45242

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