Shenoa and Company Understands That Technology Does Not Do All The Work
Released on: October 13, 2008, 6:50 pm
Press Release Author: Blane Perun
Press Release Summary: Shenoa & Company's rapid growth during this economic downturn has technology playing a critical role in their success.
Press Release Body: New York, NY / October 7, 2008 - Shenoa & Company is pushing the technology envelope by enhancing their website's functionality. "The amount of new technology that has been developed specifically for the jewelry industry is staggering", explains Blane Perun, VP of Online Marketing of Shenoa Diamonds. "To navigate the ever changing technological landscape requires a myriad of skills. It is an ongoing battle to rapidly understand the usability and relevance of the different technologies that are available and more importantly what is the value if we decide to implement this technology? How will it impact our current technology that we have, does the staff need to be trained on this technology, do we have a power user in-house that can mentor and problem solve issues that may arise? But most important is how is this technology going to improve our customers' experience? " These are just a few of the concerns that Blane Perun, VP of Online Marketing of Shenoa Diamonds has to deal with as he and his IT team source out new vendors and technologies to make sure that the clients experience constantly improves.
For obvious reasons we were not privy to the technological backend that powers the Shenoa Diamonds website. However, we were able to glean a little more about the general steps that are initiated well before any software or technology has a chance to be implemented to the Shenoa & Company website. It was interesting to be able to go behind the scenes and from a layperson's point of view get a glimpse at the process that takes place before any new technology is added to the site. I was intrigued by the exhaustive battery of tests by the IT team and a select panel of customers and industry experts to find and cure any glitches before that technology is permitted to go on the website. "This is just a snippet of the due diligence that our IT department is involved with on a daily basis" smiles Blane Perun, VP of Online Marketing of Shenoa Diamonds.
The IT team seemed enthralled by the new technologies that have been developed specifically for the jewelry industry and what the average person would consider an arduous task, the IT team has embraced the opportunity to be the technology thought leaders for Shenoa & Company and the entire jewelry industry.
About Shenoa: Founded in 1980, Shenoa and Company is one of the fastest growing online retailers of certified diamonds and jewelry. With photos, drop down menus and special features, the Shenoa Web site makes it easy and affordable to shop for jewelry.
Contact: Blane Perun, Shenoa and Co. Email: firstname.lastname@example.org Phone: (866) 743-9268 Web site: www.shenoadiamonds.com
Web Site: http://www.shenoadiamonds.com
Contact Details: Contact: Blane Perun, Shenoa and Co. Email: email@example.com Phone: (866) 743-9268 Web site: www.shenoadiamonds.com