Personalized Communications Winner of the 2009 ATSI Award of Excellence
on: December 07, 2009, 1:56 pm
Personalized Communications / www.Per-Com.com
For the sixth consecutive year, the telephone answering
service Personalized Communications has won the ATSI Silver Plus Award
of Excellence for outstanding service in the call center industry.
December, 2009 -- Personalized Communications (www.per-com.com) has been awarded the
prestigious Silver Plus Award by the Association of TeleServices International,
which is the largest trade association in the call center industry. Personalized
Communications Inc. is the premier provider of call center and telephone answering
services in the country.
The ATSI Award of Excellence was created as a way to reward companies in the
teleservices industry for providing a high level of service to clients and callers,
friendly receptionists, and apt consideration for the needs of companies and their
clientele. Personalized Communications continues to garner the award year after year
for their commitment to excellent service.
The company employs operators that handle each call with professionalism, care, and
attention to detail. They ensure clients receive service that treats customers with
respect so that the business relationship stays strong into the future and it
becomes possible to cultivate repeat business. Making every caller feel special is
what sets Personalized Communications apart from the competition and continues to
help them win awards.
ATSI gives out its annual Award of Excellence based on evaluations made by
independent judges contracted by the organization to conduct a thorough evaluation
of Call center
services across the United States. The analysis is carried out over a period of
six months and takes into consideration such attributes as courtesy, response time,
accuracy, and overall service. The company that scores more than 80% or higher in
all categories is given the Award of Excellence.
Founded in 1942, the Association of TeleServices International started off as a
nationwide trade association for live answering services. Today the organization
caters to teleservices companies of all types, including call centers, contact
centers, inbound telemarketing such as data and order entry, paging, voice
messaging, emergency dispatch, fax and Internet services, and other essential
Personalized Communications has scored higher than the competition six years in a
row, earning the company the Award of Excellence and the well-deserved recognition
that comes with the presentation of the highly coveted honor.
They have earned a reputation for superior customer service that takes each
client's unique requirements into consideration, as well as for the use of cutting
edge technology and the employment of skilled professionals in the field that are
highly trained to deal with a wide range of different professional circumstances.
For more information about acquiring call center services, call 1-800-317-4567 or
Personalized Communications has been a leader in the Inbound call center
industry for almost thirty years. Serving a variety of clients and businesses
throughout that time, the company provides a 24 hour a day Telephone answering
service that is personalized and caters to the needs of every client, whether
large or small. They use state-of-the-art technology to meet the many diverse
challenges facing the world of call centers and communications. In addition, the
company prides itself on a sense of professionalism that can’t be found with other
inbound call centers and telephone answering services. Personalized Communications
is committed to providing a stellar service that is way ahead of the competition in
terms of reliability, service, and technology. Their live telephone answering
service and help desk are unrivaled in the industry.