Plusnet Announces Business Relocation Into The Heart Of Sheffield
Released on: December 09, 2011, 1:07 pm
Industry: Internet & Online
Plusnet, the Sheffield-based broadband and home phone
supplier, has announced plans to occupy a centrally-based location in
the heart of the City next year.
During the spring of 2012, Plusnet will begin moving all operations into grade-A
office space at 'The Balance' on Pinfold Street, S1. The occupancy will be the
biggest office let within Sheffield for the last five years, taking over 53,000
Jamie Ford, CEO at Plusnet said: "This is an incredibly exciting time for our
business and signals another milestone in our amazing story. With such rapid
expansion over the last two years this move will enable all business operations
including our customer services, to remain together under one roof. This is
something incredibly unique for a telecoms provider in the UK.
"At the same time, the move gives us the space to necessitate further expansion as
we continue to grow at pace and cements our commitment to Sheffield for the
Plusnet, set to celebrate its 15th birthday in February 2012, currently employs
close to 700 staff. Throughout its history it has been based in Sheffield and in
2010 took the decision to move off-shore service teams in South Africa back to the
city. Since this time, Plusnet has been one of few business broadband) service
providers to operate a UK based 24/7 customer service team and in 2011 alone won six
awards and has been highly commended 13 times across the broadband industry*. In September, 2011 Plusnet also became
officially Which? Recommended.
Jamie Ford continued: "Our staff have worked incredibly hard to achieve this
success and I am delighted that we are in a position to reward them with a
state-of-the-art working environment. As we continue to grow, I hope the new
building acts as another factor to attract local talent to our business."
Tim Bottrill, partner at Knight Frank and Plusnet's Adviser and procurer for this
deal said: "This is the biggest office let within Sheffield for the last five years
and something that we are proud of at our office in Sheffield. The Balance provides
Plusnet with an excellent, new HQ facility in the heart of Sheffield. The building
benefits from air-conditioned offices which include better meeting facilities;
reception area; 24 hour security; landscaped recreational space; staff restaurant;
cafe bar and parking. The building also provides excellent access to Sheffield's
extensive network of public transport trams and buses."
Plusnet is refurbishing four floors in the building and will neighbour current
occupants including HSBC and Hill Dickinson. Currently operating from two sites in
the city in Tenter Street and Victoria Quays, Plusnet anticipates the move to be
complete by the end of May 2012.
Notes to Editors:
*Several accolades in the 2011 uSwitch Broadband Satisfaction Survey including; "Best Overall Customer Satisfaction", "Most Likely to be Recommended", "Best
Customer Service", and "Best Quality of Connection". JD Power award for "Best
Fixed ISP", Best Budget Broadband" at the Broadband Genie Home Broadband Awards
2011 & Broadband Choices 2011 "Highly Commended" all providers quality and
Plusnet offers broadband and phone packages, including
Plusnet Value and Plusnet Extra broadband, both available to purchase with home
phone, fibre optic broadband and a
prioritisation service, Plusnet Pro.
Plusnet Value offers speeds of up to 20Mb with a monthly usage limit of 10GB.
Plusnet Extra offers speeds of up to 20Mb with a monthly usage limit of 60GB and
free McAfee security.
Despite usage limits on its broadband products, Plusnet offers unlimited downloads
between midnight and 8am every day. This does not count towards a customer's
monthly usage allowance.
Plusnet helps fix problems and talk about pretty much anything related to broadband
over on its community site, blogs and forums.
Head of PR
2 Tenter Street
0114 273 3605
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