New Multimedia Demo Outlines Voice Changing Software

Released on = June 5, 2006, 4:22 pm

Press Release Author = Screaming Bee LLC

Industry = Software

Press Release Summary = The new demonstration is part of a multimedia resource area
designed improve customer care. As a result of new initiatives like this, Screaming
Bee has improved the quality of products and services.

Press Release Body = Middleton, WI (6/5/2006) - Screaming Bee LLC announces the
release of a new audio demonstration of MorphVOX, voice-changing software. As part
of the commitment to improve multimedia resources available to current and potential
users of MorphVOX, Screaming Bee has provided an audio brochure of the product. This
is a small part of the company's CRM (customer relationship management) initiative
designed to improve quality of service to customers.

"Far too often, online customers fall through the cracks because of poor
communication, lack of follow-up and shoddy documentation," explains Mark Ramirez,
CEO for Screaming Bee. "We really wanted to be proactive and provide our customers
with the absolutely best support possible."

Starting in January of this year, Screaming Bee revamped the customer service
strategies, focusing on better communication and online documentation. This includes
personal follow-ups with all customers, 24/7 technical support and thorough product
and FAQ (frequently asked questions) documentation available online.

In April, Screaming Bee opened the first voice-changing clinic that provides
customers with real-time technical support and product education from a technician
over a live audio channel. The new multimedia resource area is another place
customers can now turn to for more information and help. The new audio demonstration
can be found here: http://www.screamingbee.com/SoundClips/MorphVOXIntro.mp3.

As a result of the CRM initiative, Screaming Bee customers are now able to resolve
technical issues often within one hour of requesting assistance. Customers also have
reported improved satisfaction with the products on a number of surveys. The better
communication has resulted in improvement of the product, MorphVOX, because customer
feedback can be processed in an efficient manner and more easily relayed to the
development staff.

"What we're doing today is just a start; things don't stop here. As the business
continues to grow, we'll be put under a greater challenge to provide the quality of
service that we provide today," says Ramirez.

About Screaming Bee LLC - Provider of voice software and solutions for online games
and messenger-related applications. For more information regarding our products and
services, please visit our site at http://www.screamingbee.com.

Web Site = http://www.screamingbee.com

Contact Details = Mark Ramirez
6907 University Ave. #252
608.217.8811
pr@screamingbee.com

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