Released on = February 21, 2007, 12:26 am

Press Release Author = Raya Contact Center

Industry = Telecommunications

Press Release Summary = Backed up by a strategy to helping global IT giants in
developing and growing its business in the region, Raya Contact Center has cemented
its reputation as a top service provider in a growing industry.

Press Release Body = In Q4 2004 Intel success story competition, Raya Contact Center
was awarded the \"Best Account Management" and "Best Sales Center" awards. Backed up
by a strategy to helping global IT giants such as Intel in developing and growing
its business in the region, Raya Contact Center has cemented its reputation as a top
service provider in a growing industry.

Raya covers the Middle East, North Africa and Levant regions for Intel. Its solution
combines;

Tele-Marketing includes: General information, Product information, Advertisement
response, Campaign management and measurement, Database building, Profiling and
validation, and Events traffic generation
Tele-Sales includes: Lead generation, Cross-selling, Up-selling
Tele-Support includes: Campaigns handling

Raya's experience in running an inbound/outbound B2B contact center was perfect for
Intel. By developing and growing Intel's VAR- value-added reseller, and channel
sales programs, the contact center would drive incremental revenue from the channel
audience as well as end users.

Intel -- which supplies the computing and communications industries with chips,
boards, systems, and software building blocks -- also needed a contact center that
could deliver world-class support.

Raya Contact Center ISO 9001-2000 is now the certified B2B contact center for Intel,
a company that introduced the world\'s first microprocessor in 1971, and has ever
since then been at the edge of the technology enabling the computer and Internet
revolution that has changed the world.
The Contact Center also provides Intel with database building, profiling for most of
the region's IT companies, Tele-sales for IPI (Intel Program Integrator) in all of
the above mentioned regions, and the handling of ICC programs (Intel Channel
Conferences) in all of the above mentioned regions as well.

These services are essential for the development and growth of Intel's business in
the region, according to Intel country manager- Egypt, Levant and North Africa - Mr.
Karim Fahmy, who said, "Raya Contact Center services today are essential for the
development and growth of Intel's business in the region, fulfilling our corporate
objectives of broad channel outbound calling programs, campaign management and
inbound support activities."

In fact, in a Q4 2004 Intel success story competition, Raya Contact Center was
awarded the \"Best Account Management\" award.

Strict compliance with Intel\'s service agreement terms and condition is the core of
this business's success. By fulfilling Intel's objectives, Raya has proven its
contact center experience in every way, via, efficiency in call handling,
technological capabilities, flexibility of operations, and - most importantly -
commitment to quality.

Web Site = http://www.rayacontactcenter.com

Contact Details = 7A Mohamed Nagy Street,
El Haey El Motamez, Atlas Zone,
6th Of October City, Giza,
Egypt.
Phone number:(+202)8278900
Fax: (+202)8278902
sales@rayacorp.com