CTI Group extends strategic partnership with Redwood Telecoms
Released on = July 9, 2007, 7:52 am
Press Release Author = Livewire PR
Industry = Telecommunications
Press Release Summary = CTI Group has announced an extension of its partnership with Redwood Telecommunications.
Press Release Body = CTI Group, a leading provider of interactive communication management solutions, has announced an extension of its partnership with Redwood Telecommunications; the London based broadband telecommunications company. The new deal will enable Redwood to immediately make CTI's SmartRecord Voice Recording solutions available to its expanding customer base.
Following its success in selling CTI Group's Proteus suite of call management software over the past six years, Redwood has extended its CTI suite offering by taking on SmartRecord, a feature rich, cost effective voice recording solution compatible with both traditional PBX and IP based telephony systems. The telecommunications company has already generated a number of sales of the software including a leading national health insurance company and online insurance and finance broker.
SmartRecord is typically used by businesses to fulfil regulatory compliance, aid staff training, to effectively resolve disputes or to monitor employee telephony performance. With call access and playback via a secure web interface, it is part of a new generation of hybrid voice recording systems capable of integrating with both TDM and IP telephony systems.
Charlie Whelpton, Director, Redwood Telecommunications, said: "Central to our business philosophy is the value in nurturing strong partnerships to offer our customers the best in communications technology. The fact that CTI works hand in hand with our sales teams and offers full, professional post sales support, means our relationship with its team is going from strength to strength."
With over ten years experience within the telecommunications industry, Redwood has established itself a reputation for having valuable market insight and for providing innovative communication solutions to its UK and global customers ranging from small and medium sized businesses to large enterprise organisations, across all vertical markets.
Mark Armstrong, Sales Manager CTI Group, said: "We look forward to this enhanced relationship with Redwood and our ability to deliver further improvements in efficiency and cost management for its customers."
About CTI Group About CTI Group -- CTI Group (Holdings) Inc. is an international provider of electronic invoice management and telemanagement software and services. CTI Group\'s SmartBill® and ProteusT product suites offer a full array of solutions for traffic analysis, post-billing call analysis, and customer care. CTI Group\'s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group's UK offices are located in London and Blackburn. For more information, please visit CTI Group\'s website at www.ctigroup.com.
About Redwood Telecoms Established in 1992, Redwood Telecommunications is one of the UK's leading communications providers. Redwood delivers a full range of communication solutions and services for businesses of all sizes in the UK and across Europe. A high-level partner of leading suppliers and network service providers, Redwood provides a comprehensive portfolio of maintenance, project management, call routing, data networking and mobile communications services.
Safe Harbor Statement This release may contain \"forward-looking\" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words \"could,\" \"should,\" \"anticipate,\" \"expect,\" \"may,\" \"project,\" \"intend,\" \"will\" or similar expressions. CTI Group\'s ability to predict projected results or the effect of events on CTI Group\'s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. In addition to information provided elsewhere in this document, shareholders should consider the following: the risk that CTI Group will not be able to attract and retain customers to purchase its products, the risk that CTI Group will not be able to commercialize and market products; results of research and development; technological advances by third parties; competition; history of operating losses; dependence upon key personnel and general economic and business conditions. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-KSB for its most recent fiscal year ended December 31, 2006.