Released on = August 7, 2007, 6:57 am

Press Release Author = MindGenies

Industry = Internet & Online

Press Release Summary = LivechatGenie is live chat software which enables companies
to identify and proactively engage online visitors-increasing sales, provide
customer support & escorted browsing, satisfaction and loyalty while reducing
service costs and time.

Press Release Body = LivechatGenie, hosted software enables you to identify and
proactively engage online visitors-increasing sales; satisfaction and loyalty while
reducing service costs and time.

Why should you go for LivechatGenie when there are dozens of products mushrooming in
the market? What is special about LivechatGenie that you would not find in the most
expensive and the most popular live chat solutions? ...some aspects that makes our
product one of the best in the market are:
. Enhanced Agent Productivity: LivechatGenie has implemented a couple of features
which improve agent productivity For e.g. we have a searchable information
management and retrieval system in LivechatGenie. Agents can store the most common
responses/ and all other information that he may need during the chat. He can do a
keyword search for the information he needs and save a lot of time. The client can
increase agent productivity and convenience through customized canned responses,
pre-written greetings, notes system, built-in spell-checker, ability to run several
chat sessions simultaneously, and the ability to transfer live chats to other
operators along with many other multi tasking features.

. Easy to setup and use: Any growing internet business who wants to deploy live
support for the first time should go with LivechatGenie to get a hassle free hands
on experience.

. Reliability and Stability: It is a push-based system rather than a pull based
system. LivechatGenie operator console and the visitor chat window does not need any
refreshing to show new visitors, it is done seamlessly so your website traffic and
visitor monitoring would be 99.99% consistent, making it ideal for a 24/7 support.
LivechatGenie uses socket programming which is the most stable. LivechatGenie uses
what msn and yahoo messengers use as the communication technology.

LivechatGenie aims at providing an affordable, yet enterprise level live chat
solution to any websites, which put their customers in the first place. The
solutions we provide are designed and built around your needs.

So don't let your visitors go to your competitors, Enjoy Livechat on your website
now at Rs.500 or $12 per month only.



Web Site = http://www.livechatgenie.com

Contact Details = Contact Person: - Maya Gupta
Contact Address: - C-22/28, Sector - 57, Noida - 201301
Contact No: - +91-120-4256016