Released on: January 30, 2008, 7:30 am

Press Release Author: Computers In Personnel Ltd

Industry: Human Resources

Press Release Summary: Computers In Personnel today announced that it is investing
in techniques to clean up the process of purchasing and supporting HR software and
services.

Press Release Body: Computers In Personnel today announced that it is investing in
techniques to clean up the process of purchasing and supporting HR software and
services. By adopting specialist collaboration and problem resolution technologies,
CIP now offers its clients a greener option for doing business.

CIP is one of the first software vendors to complete an entire sales cycle without
visiting the customer\'s premises, using internet-based collaborative technologies.
While this approach is widely used for low-price consumer software sales, it is rare
for higher value, business-critical software.

Using collaborative technologies such as WebEx, CIP is now able to build one-to-one
relationships with clients as effectively as holding face-to-face meetings, while
reducing travel costs and minimising the associated environmental impact.

CIP has also invested in the BMC AppSight Application Problem Resolution System (BMC
AppSight) , a software solution from BMC Software that allows CIP to remotely
capture information about problems that might arise when customers use its HR
software.

BMC AppSight works behind the scenes to capture information about problems, alerting
CIP support staff, and in many cases, allowing them to resolve issues remotely,
removing the need for an onsite visit from CIP personnel. As well as reducing the
environmental impact of customer support visits, BMC AppSight enables CIP staff to
diagnose issues more effectively, speed up the response to every defect report and
provide timely and high-quality customer support.

In addition to minimising the environmental impact of selling and supporting
software, CIP also offers tools and services to help companies reduce their own
carbon footprint by cutting unnecessary travel.

Its ExpenseOnDemand expense management system gives organisations better control
over their travel expenditure, generating reports that help management understand
how money is being spent and where savings can be made. Organisations with large
mobile workforces, for example, may be able to cut down on mileage costs by
analysing spend patterns and relocating individuals to different base locations.

Christopher Berry, managing director, Computers In Personnel, said: \"Everyone from
consumers to huge multinational organisations is looking to reduce their carbon
footprint. More technologies are becoming available to help companies decrease their
emissions and in turn save money and increase productivity. We are at the forefront
of this trend.

\"Computers In Personnel is committed to building collaborative capabilities into the
way we work with our customers. In addition, through services such as
ExpenseOnDemand, we can also help our customers better manage their own travel costs
and emissions.\"


Web Site: http://www.computersinpersonnelhr.com

Contact Details: Daniel Whitmore
dwhitmore@ciphr.com
0870 366 2345
28-30 Chapel St
Marlow
Bucks
SL7 1DD