Released on: March 17, 2008, 3:09 pm

Press Release Author: Alba Spectrum Group

Industry: Computers

Press Release Summary: Microsoft CRM, also referred as Microsoft Dynamics CRM has
for now pretty long career path since 1999. So far MS CRM proved to be excellent
solution for companies with the offices located in various business metros and
needing web based coordination

Press Release Body: Microsoft CRM, also referred as Microsoft Dynamics CRM has for
now pretty long career path since 1999. So far MS CRM proved to be excellent
solution for companies with the offices located in various business metros and
needing web based coordination. MS CRM is MS Internet Explorer application, which
could give your access to your customers, leads, prospects, services. It also opens
good connection to Great Plains Microsoft Dynamics GP in the form of integration.
In short future we also expect Microsoft to integrate CRM with other leading ERP
applications, such as Axapta
1. ISV extensions pool for MS CRM. Before you go to implement your company custom
solution, you should probably check if the product is available from third party ISV
vendor for Microsoft Dynamics CRM
2. Generic CRM custom development and programming. Microsoft CRM implementation
model allows web customization publishing and remote support, meaning such
technologies as VPN, remote desktop connection, web sessions, this means, that if
you can not find talent to modify your CRM around the corner or across the street,
not a big problem, try Nationwide talent search
3. MS CRM Integration with SAP Business One. This is now becoming classical
integrating routine. SAP B1 has SB1 SDK, which enables MS Visual Studio C# or VB
developer to manipulate SB1 business objects, such as Sales Order or Invoice
4. CRM Integration with legacy systems, such as Lotus Notes Domino. Lotus to some
extent is ODBC compliant DB platform, and Microsoft SQL Server is very robust to
treat IBM Lotus as ODBC linked server to give you initial hint
5. MS CRM implementation 2 pennies advice. Microsoft Dynamics CRM is often picked
by Microsoft oriented companies, where they are comfortable to support such
technologies, as Exchange, IIS, SQL Server, Active Directory, BizTalk, Message
Queue. Considering said above means that MS CRM is often self implemented in its
technical and installation component, leaving really something like really black
side of the moon integration side to external consultants
6. Data Massage and initial conversion. Implementing MS CRM is often about
switching from your existing contact management system, such as ACT!, Gold Mine and
similar. Data conversion in the form of initial master records import and balances
could be done by various tools, such as Scribe or native MS CRM integration utility
7. Microsoft CRM SDK Programming. This is the only right way to do CRM
customizations at this time, and we strictly discourage you from doing direct SQL
Server update statements. If you can succeed your customization to work, more
likely it will be erased by MS CRM version upgrade logic and scripts
8. eCommerce scenarios and MS CRM. This is where we expect such new technologies as
eConnect, XML web services to be considered first. CRM can certainly enable some
gateways, however it requires technology familiarity.


Web Site: http://www.albaspectrum.com

Contact Details: Alba Spectrum Group, http://www.albaspectrum.com
help@albaspectrum.com 1-866-528-0577, serving Microsoft Dynamics community since its
introduction in 2005, in Great Plains implementation business since 1994. We serve
customization customers nationwide, local service: Dynamics: Chicago, Houston, SAP
Business One: Atlanta. We have regional consultants in the following states:
California, Florida, South Carolina, Wisconsin, Rhode Island, Michigan