Telesoft Technologies and telisma Deliver Speech Enabled Carrier-Grade Next Generation IVR
Released on: March 17, 2008, 6:17 am
Press Release Author: Telesoft Technologies
Industry: Telecommunications
Press Release Summary: Telesoft Technologies, a leading provider of carrier-grade next generation Interactive Voice Response (IVR) systems, today announces a partnership with telisma, a leader in multi-language Automatic Speech Recognition (ASR) technology, to provide operators and VAS customers with a next generation IVR Media Platform.
Press Release Body: Blandford, England, 17 March 2008: Telesoft Technologies, a leading provider of carrier-grade next generation Interactive Voice Response (IVR) systems, today announces a partnership with telisma, a leader in multi-language Automatic Speech Recognition (ASR) technology, to provide operators and VAS customers with a next generation IVR Media Platform.
The OKEFORD Media Platform from Telesoft Technologies is a powerful Interactive Voice Response (IVR) system capable of handling the very high call volumes of telecom carriers and the largest call centers. Handling up to 3360 simultaneous user calls and 500,000 call attempts per hour the OKEFORD platform has the highest size / performance ratio on the market today.
"Telesoft Technologies next generation IVR system is both powerful and flexible," said Laurent Balaine, CEO, telisma. "It's an excellent fit with telisma's open standards approach with teliSpeech, which of course is of great importance in emerging markets such as India". TeliSpeech 2.0 is telisma's next generation speech recognition software. It integrates the latest technological innovations and makes a new generation of simpler, more intuitive and reliable interactive voice-enabled services accessible to very large numbers of users. "With the 10 most commonly used Indian languages supported, teliSpeech is a very capable ASR solution for next generation IVR systems in the fast expanding Indian market, which is a focus for us," said Andy Evripides, Director of Sales and Marketing, Telesoft Technologies.
About Telesoft Technologies Telesoft Technologies (www.telesoft-technologies.com) is focused on providing reliable and cost-effective Telecommunications, Monitoring, Homeland Security and Intelligence solutions. Its products solve inter-working connectivity problems and provide applications valued by telecom operators and customers. More than 250 operators use Telesoft telephony products in fixed, 2G, 3G mobile and IP networks in over 100 countries.
About telisma Telisma (www.telisma.com) is a leader in network speech recognition technology. The company's software, teliSpeech, is a truly scalable, carrier-grade ASR solution. Open, flexible and robust, teliSpeech Recognizer enables telisma's partners to provide simple, user-friendly, efficient and complete voice-enabled solutions at a low cost. Telisma has a fully indirect business model, partnering with the world's premier vendors of computer telephony hardware and platforms, along with global and local brand-name integrators, to deliver superior solutions to their customers. Telisma's long-term commitment to industry-standard APIs ensures smooth and steady growth for its partners.
Web Site: http://www.telesoft-technologies.com
Contact Details: For more information, please contact: Tim Daniels (Telesoft Technologies) Product Marketing Manager Tel: +44 1258 486 518 Email: tdaniels@telesoft-technologies.com