Web Analytics - Is it Time for Change

Released on: March 19, 2008, 6:56 am

Press Release Author: Lara Slyfield

Industry: Management

Press Release Summary: Following an extensive survey of the marketplace, UK-based
firm Intellitracker are introducing a new approach to web analytics.

Press Release Body: The web analytics industry is now well over a decade old and has
matured significantly over the past few years. The emergence of Google
Analytics has created an entry-level product freely available to businesses of all
shapes and sizes, which companies have been quick to adopt. Increasingly, web
analytics is being seen by business leaders and marketeers as a 'must-have'.

Following such an intense period of change within the marketplace, leading UK web
analytics firm Intellitracker polled a cross-section of web analysts and online
marketeers, to determine how well the industry was meeting expectations.

In particular, Intellitracker focussed on the following themes:

. How do marketing managers perceive web analytics?
. What is the industry doing well and where can it improve?
. Is web analytics delivering on its promise?

Until now, these results were not made public. and they make for very interesting
reading .
Firstly, marketing managers believed that the marketplace was filled with a number
of 'me too' products that looked and worked in a similar way.

Secondly, they felt that many web analytics tools lacked a true marketing or
customer focus. and were either inadequate and/or over-complicated.

Thirdly, most respondents felt that their businesses were being forced to conform to
how the analytics industry believed they ought to work with tools that lacked
flexibility.

Finally, many respondents feel that their web analytics solution was only focused on
'volume' data, i.e. how much of something has happened, without being able to
explain 'why?'

"The results of this research show that while web analytics is seen as 'necessary'
by businesses, it has not necessarily been successful in convincing its most
important audience. the marketeer. We've tackled this head on. ensuring web
analytics succeeds as a marketing platform.," Mark Wilding, Product Manager.

Intellitracker have achieved this by taking web analytics back to the drawing board,
and creating a fresh, marketing-driven approach,
culminating in the latest release of Intellitracker Enterprise, a popular UK based
web analytics solution.

Intellitracker Enterprise has, at heart, a number of important themes:

. A wizard based approach to reporting
. Actionable/exportable visitor profiles
. Visualisation techniques. to help explain data and produce results
. Marketing focussed outputs. such as campaign and content delivery

Intellitracker Enterprise was previewed at the Technology for Marketing &
Advertising show in February and the response from marketing
professionals was dramatic, emphasising the success of the new approaches. Scheduled
to ship to new clients in May, Intellitracker

anticipate a significant shift in emphasis within web analytics as a result.

"We think we have created something which is radically different. We expect this
release of Intellitracker Enterprise to completely
redefine web analytics." David Hudson, Head of Sales & Marketing.

Existing clients will be given the opportunity to upgrade as part of their service
agreement.




Further information for editors:
Intellitracker Ltd was founded in 1997 and is based in London, United Kingdom. The
company develops and markets the Intellitracker Enterprise interactive business
intelligence suite and provides professional services in support of this.
Intellitracker Enterprise is
recognised as one of the leaders in the field of online analytics and is used by
organisations including, Daily Mail, Infospace, Loot, M&G, Oxfam and Thomson
Holidays.

Contact: Lara Slyfield, Marketing Executive
Press @ intellitracker.com


Web Site: http://www.intellitracker.com

Contact Details: press@intellitracker.com

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