Released on: May 6, 2008, 6:30 am

Press Release Author: Rainer PR

Industry: Internet & Online

Press Release Summary: London, 5 May, 2008 - Vovici (voh-VEE-see), the leading
provider of Enterprise Feedback Management (EFM), today announced the availability
of the Vovici Community Builder module that will allow organisations to quickly and
cost effectively create and manage online community panels and provide a voice to
customers, employees and other constituents. The Community Builder module leverages
the industry leading survey capabilities of Vovici's EFM Community product to
provide companies a better way to gather in-depth feedback, accelerate production of
actionable data and guarantee that respondents' time is effectively spent.

Press Release Body: - Leading EFM Provider Showcases the Next Evolution in Survey
Software and Services -

London, 5 May, 2008 - Vovici (voh-VEE-see), the leading provider of Enterprise
Feedback Management (EFM), today announced the availability of the Vovici Community
Builder module that will allow organisations to quickly and cost effectively create
and manage online community panels and provide a voice to customers, employees and
other constituents. The Community Builder module leverages the industry leading
survey capabilities of Vovici's EFM Community product to provide companies a better
way to gather in-depth feedback, accelerate production of actionable data and
guarantee that respondents' time is effectively spent.

The Community Builder module enables companies to engage customer, partner or
employee panels in a customised community Web site that includes forums, suggestion
boxes, knowledge bases and more. These capabilities enable companies to:

. Gain actionable insight into customer sentiment, satisfaction and loyalty to shape
marketing initiatives, customer support and pricing;
. Evaluate the significance of market events and apply the insight to shape
responses to those events as necessary;
. Identify trends that drive sales and product innovation; and,
. Deliver insights with the agility of hours instead of the days or weeks needed for
historical methods.

The Vovici Community Builder module will provide organisations with the ability to
maintain a secure database of online community panels and to capture deep profiles
of the panel members. Community members are selected and invited to join in order
to garner interest in participation and to provide confirmation that member feedback
will be shared. The profiles are then leveraged to eliminate the need to repeatedly
request basic demographic and lifestyle data and to ensure that panellists are
qualified for surveys before they are invited to participate making certain that
their time is respected.

The Community Builder module provides a simple WYSIWYG (What You See Is What You
Get) environment to easily and quickly build an interactive online environment for
panellists to access and view surveys. The Survey Builder comes complete with
objects to provide collaborative tools such as forums, wikis and suggestion boxes.
Companies can employ rich media - videos, flash, images and sound - to engage
customers and encourage participation.

The screens built with Community Builder are fully customisable so they can be given
the visuals and branding to look and feel like an extension of an enterprise's
existing marketing efforts. The
Community Builder contains all of the functionality to build a stand-alone community
page, or function as a complementary extension of an existing community site. All
of this functionality is available without the need for specialised product
knowledge or specific coding skills.

Survey authors use the industry leading capabilities of Vovici's EFM Community
product to build surveys and deploy them to the community, designating which members
of the panel should be invited to participate based on the elements of their
profile. Community Builder can send email invitations to the invited panellists to
request that they take the survey. Panellists can then log onto the community site
and complete their profile information, take surveys to which they are invited or
see the results of the surveys they have previously completed.

"The Vovici Community Builder module will change the way companies perform research,
measure customer satisfaction and loyalty and engage their customers," said Dean
Wiltse, chairman and CEO, Vovici. "Imagine having your most important customers in
a room right down the hall from your office, available and willing to answer
questions at a moment's notice. This information will give organisations insight
and agility to respond to changing market dynamics and spot trends in customer
sentiment in ways that have only been imagined in the past."

About Vovici
Vovici is the pioneer in Enterprise Feedback Management (EFM), providing
comprehensive online survey software solutions, online panel management, analysis
and reporting, and research services. Our offerings increase customer loyalty,
facilitate collaboration and innovation, influence critical business decisions and
provide voice to online communities. Organisations worldwide, including more than
58% of the Fortune 500, rely on Vovici to measure customer satisfaction, perform
market research and gauge employee satisfaction. Visit www.vovici.com for more
information.


Web Site: http://www.vovici.com

Contact Details: Tim Hoang
Rainer PR
Palladium House
1-4 Argyll St
London W1f 7TA
0207 494 6581
thoang@rainierpr.co.uk