HOT Telecom Chooses TTI Telecom to expand Service Assurance solution for VoIP services

Released on: July 3, 2008, 1:38 am

Press Release Author: TTI Telecom

Industry: Telecommunications

Press Release Summary: TTI Team Telecom International Ltd. (NASDAQ: TTIL - News;
\"TTI Telecom\"), a global supplier of Operations Support Systems (OSS) to
communications service providers, today announced that the Israeli national cable
company's telecom division, HOT Telecom, has selected the company to expand its
Service Assurance solution for its VoIP network to monitor customers\' quality of
service and improve operational efficiency.

Press Release Body:
FOR IMMEDIATE RELEASE

HOT Telecom Chooses TTI Telecom to expand Service Assurance solution for VoIP services

ROSH HA\'AYIN, Israel - July 2, 2008 - TTI Team Telecom International Ltd. (NASDAQ:
TTIL - News; \"TTI Telecom\"), a global supplier of Operations Support Systems (OSS)
to communications service providers, today announced that the Israeli national cable
company's telecom division, HOT Telecom, has selected the company to expand its
Service Assurance solution for its VoIP network to monitor customers\' quality of
service and improve operational efficiency.

Based on TTI Telecom's Service Assurance solution's products CallExpert and Netrac
PMM, the solution provides HOT Telecom the ability to analyze and investigate
customers' VoIP sessions derived from multi-format IPDRs and multi-vendor
performance and service indicators. In parallel, TTI Telecom has implemented its
trouble ticketing system NeTkT to help HOT Telecom utilize the company's resources
more efficiently and improve engineering and operations problem resolution cycles.

"When we approach customers like HOT Telecom, it is vital for us to not only provide
the highest quality solution, but to understand and meet the customer's unique
requirements and deliver the project on schedule. Even with all the intricacy, we
were able to swiftly implement our NeTkT trouble ticketing system and CallExpert and
we are well on our way to completing the implementation of our Netrac PMM solution"
said Tal Sharon TTI Telecom's General Manager, Regional Business Unit, Israel. "We
are more than pleased that HOT Telecom has chose TTI to help maintain its reputation
for quality and service and we look forward to a long relationship between our
companies."

"Efficiency is paramount to us and we trust TTI Telecom\'s solution to help us
achieve our operational and engineering business goals in that aspect\" said Yanir
Saraga, Director of Telecom Engineering at Hot Telecom. \"What\'s more, we were
impressed with TTI Telecom's versatile solution which is not limited to the use of
our operations and engineering departments. With Netrac\'s CallExpert we are also
able to provide valuable information to our marketing department supporting long
term analysis such as customer satisfaction evaluation and campaign effectiveness."

About TTI Telecom

TTI Team Telecom International Ltd. ("TTI Telecom") is a leading provider of next
generation Operations Support Systems (OSS) to communications service providers
worldwide. The Company's Netrac-branded portfolio delivers an automated, proactive
and customer-centric approach to service assurance and network management.

Anchored by market-leading service assurance solutions - Fault Management (FaM) and
Performance Management (PMM) - that gives customers an end-to-end view of their
network, TTI Telecom's Netrac enables service providers to reduce operating costs,
enhance profitability and launch new, revenue-generating services more rapidly.
Netrac is compatible with multiple technologies and industry standards, and is
uniquely positioned to bridge legacy, next-generation, convergent, and IMS Networks.
TTI Telecom's customer base consists of tier-one and tier-two service providers
globally, including large incumbents in the Americas, Europe and Asia-Pacific.

For more information, please visit www.tti-telecom.com


Web Site: http://www.tti-telecom.com/index.php?id=1067&pt=6&pid=802&level=2

Contact Details: 12 Amal Street, Afek Park
Rosh Ha\'ayin 48092
Israel
Tel: +972-3-9269700

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