Barclays Personal Reserves A move to help in its bank charges court battle
Released on: August 29, 2008, 3:15 am
Press Release Author: Compare and Save
Industry: Financial
Press Release Summary: Barclays has recently launched a new overdraft system where customers now get given a 'Personal Reserve' in case they go over their pre-arranged overdraft limit.
Press Release Body: The 'Personal Reserve' is a set amount agreed by Barclays - £250 on average - and will cost customers £22 for each five days it is used. During this five day period customers can make unlimited transactions without receiving further charges or having payments rejected. Once the 'Personal Reserve' is exceeded, the customer will be charged £8 for each transaction and have cheques and other payments bounced.
Commenting on the new 'Personal Reserve' overdraft system from Barclays Bank, Emma Skinner, Editor at compareandsave.com, said: "It would not be totally far-fetched to consider that the move by Barclays to change their charging system in this way could be a move to help in their bank charges court battle against the Office of Fair Trading (OFT).
"By changing the service, and giving it an 'opt out' option, Barclays could be trying to demonstrate that the unauthorised overdrafts are actually a service it provides to its customers. This would therefore demonstrate that the charges do not fall under the Unfair Terms in Consumer Contracts Regulation 1999 as argued by the OFT.
"If this happened, banks would not have to refund the millions of pounds in overdraft charges that have been paid.
"The reduction in charges is certainly a step in the right direction and will surely ease the strain on customers. For those that choose to have a Personal Reserve, they will pay £22 for five days and will not have payments bounced. This is a lot better than £35 for each instance of going over their authorised overdraft plus interest charged at 27.5%. For those customers that choose to opt out, £8 per instance of bounced cheque or payment is again still a lot better than £35 and the interest.
"However, £22 is still a large fee to pay if, within the five day period, the customer only goes into their Personal Reserve once. It would surely also potentially encourage the account holders to go further overdrawn, and as far into their Personal Reserve as possible, meaning they will have to pay the £22 for every five days they use their Reserve. This could be a huge problem for those people who are desperate enough to use their Personal Reserve knowing full well that they cannot afford to pay it back within the five-day period," she added.
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For further information, please contact: 1. Emma Skinner Editor - Compareandsave.com 0207 195 1967 emma@compareandsave.com
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Contact Details: For further information, please contact: 1. Emma Skinner Editor - Compareandsave.com 0207 195 1967 emma@compareandsave.com