XceedAgents - India based premier, Virtual Assistant Service
Released on: September 17, 2008, 9:28 pm
Press Release Author: Xceedagents
Industry: Small Business
Press Release Summary: Xceedagents, the premier virtual assistant serice provider based out of India now has 100+ customers in n the virtual assistant space. The company backed by Xceed IT Solutions had launched admin and business virtual assistant services 6 months back.
Press Release Body: September 18, 2008
Xceedagents, the premier virtual assistant serice provider based out of India now has 100+ customers in n the virtual assistant space. The company backed by Xceed IT Solutions had launched admin and business virtual assistant services 6 months back.
We have added mutiple services since we started. We already had on on good base of web design, programming, telesales and live chat assistants. The company has seen tremendous growth in the admin/business assistant services. According to CEO, Vineet Narang, our telesales assistants specifically for software product companies has found lot of traction in the market. We now have 6 US software companies for whom we have set up tier 1 lead generation and business development teams."
The company also provides lead verification agents to verify leads for its customers. Xceedagents hires senior call center people and MBAs to serve its diverse range customers.
Unlike existing smaller players in the market, Xceedagents provides a professional setup, 24 hour operation, project management tools, call tracking and online reporting and task management systems. Providing instant support to customers and growing them to consider us as their operations outsourcing partner is our key focus, says Sabina Kamal, COO of the company. She says that 35 percent of our customers are referals of existing customers. We plan to grow our service offerings to ensure higher value to our customers.