New York Branch Of One Of China`S Largest Banks Names The Edcomm Group Banker`S Academy To Deliver Sales and Service Training
Released on: October 14, 2008, 11:51 pm
Press Release Author: Linda Eagle
Industry: Financial
Press Release Summary: The New York Branch of one of the top 5 largest banks in China has named The Edcomm Group Banker's Academy to deliver sales and service training.
Press Release Body: New York, NY, October 15, 2008 -- New York Branch of one of China's top 5 largest banks has named The Edcomm Group Banker's Academy to deliver Achieving Sales and Service Excellence for its training needs. The Bank also chose to implement Edcomm Banker's Academy's own Learning Management System (LMS), Learning Link(r), for hosting and maintenance.
Achieving Sales and Service Excellence is a computer-based, distance learning program, which can be delivered via Internet, Intranet or CD. The program teaches participants how to make sales and how to provide excellent service using easy-to-understand language in an interactive, self-paced format. Participants learn from their own perspective, with a curriculum customized to their position. The program covers sales and service skills needed to succeed, bank products and services, customer care, selling bank products and services and how to create great customer relationships.
Testing, tracking, administration, reports and certification are easily accomplished through Learning Link(r), Edcomm Banker's Academy's full-featured learning management system, which has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link(r) maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link's servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Banker's Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
The Edcomm Group Banker's Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker's Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs)
The Edcomm Group Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania. Press Release Submission By PressReleasePoint(http://www.pressreleasepoint.com/)
Web Site: http://www.bankersacademy.com
Contact Details: Contact : Linda Eagle The Edcomm Group Banker's Academy 21 Penn Plaza Suite 1010 New York, NY 10001 888-433-2666 linda.eagle@edcomm.com http://www.bankersacademy.com